
Mining excavator returned to production without leaving the bench
A primary loading unit failed on a coal bench. The field crew mobilised the same day and repaired it in place rather than recovering it.
- Client
- Coal producer, Mpumalanga
- Location
- Middelburg district, Mpumalanga
- Completed
- 20 January 2025
What we were asked to solve
The site's primary loading excavator lost boom function mid-shift on an active coal bench. Recovering a machine of that size off a working bench is a multi-day exercise in its own right, so the first question was whether the repair could be completed in situ.
How we did it
The field service unit was dispatched within the hour with diagnostic equipment, welding plant, a hose crimper and fitting stock. Pressure and flow were measured before anything was removed, which isolated the fault to a failed line and a damaged mounting rather than the pump the site had assumed.
The machine was isolated and locked out, the implement supported mechanically, and the replacement hose was measured, crimped and fitted at the machine. The damaged mounting was prepared and welded to procedure on the bench, and the system was flushed and filtration renewed before pressures were reset and recorded.
What changed
The machine was back in production on the second day without ever leaving the bench. The written fault report identified the chafe point that caused the failure, and the guard added at the same visit has kept it from recurring.
Project record
- Sector
- Mining & Open-Cast
- Location
- Middelburg district
- Province
- Mpumalanga
- Started
- 18 January 2025
- Completed
- 20 January 2025
- Services
- 2
The condition on arrival, and on handover


How the work ran
Call logged and unit dispatched
Fault symptoms, machine and access captured against a call reference; unit dispatched within the hour.
Diagnosis by measurement
Pressure and flow testing isolated a failed line and damaged mounting, ruling out the suspected pump failure.
Repair executed on the bench
Hose measured, crimped and fitted on site; mounting prepared and welded to procedure; system flushed.
Pressures set and report issued
Standby and relief pressures set and recorded, machine handed back and the written fault report issued.
Photographed during the work



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